Requesting Articles: Document Delivery

Document delivery is a service for students, faculty, and staff to request journal, magazine, or newspaper ARTICLES not available in any HonCC library collection.
Contact a reference librarian directly to assist you in submitting a request.
You will need to supply the citation information for the article you are requesting. At a minimum, please provide the following:
  • Author
  • Article Title
  • Journal Title
  • Date of publication
  • Volume and Issue
  • Page Numbers (p. - p.)
Be advised that not all materials may be requested or available.
To request books or media* located at other UH Libraries, please select the "Get This Item" link from the item record in the Hawaii Voyager online catalog. All book requests/transfers must be submitted online.

*Please note that not all UH Libraries circulate or lend their media (DVD/VHS).

Faculty: If you would like to borrow media from another UH campus for a classroom showing, it is preferred that you schedule your request directly through Circulation Services at HonCC. You may call, email, or stop by the Circulation Counter in person to make arrangements in advance.

How many articles can I request?
Beginning Spring 2018, students are allowed to request a maximum of eight (8) articles per semester. Students are primarily encouraged to locate academic articles through HonCC library's print and digital collections before requesting items through the document delivery service. Please speak with a reference librarian if you need additional research assistance.
How long does ISL/document delivery take?
Digital delivery via UH email takes approximately 1-3 working days (This is dependent on work flow at the requesting and loaning libraries.) Photocopies from hard bound publications or microfilm may take longer.
Is there a charge?
Articles of less than 50 pages are free.
For articles over 50 pages, there may be a $3.00 charge. (Fees may vary)
How do I receive document requests?
Most requests are delivered electronically. You will receive an email with a PDF attachment or instructions on accessing the article from a "file drop" (access information will be provided). In some cases you may be required to pick up your document at the HCC Library Circulation Counter.
How will I know when my materials arrive?
Library staff will contact you via your UH email account, so make sure your contact information is up-to-date when requesting materials.

Updated 1/11/18