Get answers to frequently asked questions
New Students Registration
Application
If you would like to meet with someone for more assistance you can join the Outreach Center’s Virtual Office Hours every Tuesday and Thursday from 1pm-3pm.
View our Application Tips video below for helpful advice.
Graduating seniors who took an Early College class with HonCC do not have to re-apply. You can simply complete the Dual Credit Rollover Form (PDF). If you have any questions, please contact the Outreach Center at (808) 844-2309 or email.
Complete the Change of Home Institution Form.
If you have any questions, please contact the Admissions Office at (808) 845-9129 or email.
Complete the Change of Major form. Make sure you schedule an appointment in STAR Balance to meet with your counselor before submitting the form. If you have any questions, please contact the Admissions Office at (808) 845-9129 or email honcc@hawaii.edu.
Orientation
Yes, the New Student Orientation is mandatory for all newly accepted students. It consists of a short video which helps explain the steps needed to sign up for an NSR session and register for classes.
If you are a New Transfer or Returning student, you aren’t required to watch the orientation video. Once you complete the New Student Registration Checklist, you can simply register for classes on STAR on your assigned date. If you need help with registering for classes, email honcouns@hawaii.edu.
View the steps to register for First Time-Students.
Get Help
Outreach Center
[Location/Bldg]
Phone: (808) 844-2309
Virtual Office Hours
(Tue & Thur from 1:00–3:00 pm)
Schedule Express Appointment
Financial Aid
For a quick overview of financial aid, please view the video A Minute to Learn It – Applying for Financial Aid.
Get started on your Free Application for Federal Student Aid (FAFSA) application. For a quick overview on completing your FAFSA, please view the FAFSA Tutorial videos. Be sure to add our Honolulu Community College Federal School Code: 001612.
View our list of Financial Aid eligibility requirements.
When you receive a scholarship from an outside source (any scholarships that aren’t from HonCC), you are required to report the award amount to our Financial Aid Office. You can email our Financial Aid Office at honccfao@hawaii.edu with proof that you were awarded this scholarship (ex: photo of the announcement) and the award amount.
Go to MyUH Services, look for the View My Financial Aid button and log-in with your UH username and password. Click on Award By Aid Year, select the year that you’re looking for, then click Submit. If you don’t see any options, please contact our Financial Aid Office. Click on the Award Overview tab to view your award package.
FAFSA opens every year on October 1. The priority deadline for Fall is March 1 and for Spring is October 1. You can still complete it after these dates, but you may not get as much aid as someone who completed it earlier and by the priority deadline. We recommend you complete your FAFSA as soon as it opens so you can get as much aid as possible.
Contact us by phone at (808) 845-9116 or email honccfao@hawaii.edu.
MyUH Links
MyUH Services is your one stop shop for all of UH’s websites and programs. It includes important links such as UH Gmail, STAR, Laulima, and more!
View the video How to Create a UH Username to assist you in creating a UH username.
You can find your UH ID on your acceptance letter. It should be an 8-digit number in the top left of the letter.
Laulima is a UH service that many instructors use for their courses. Instructors often post the class syllabus, class resources, assignments, discussions, announcements, etc. on Laulima. For an overview on how to use Laulima, view the video How to Use Laulima.
Health Clearance
Yes, the Health Clearance Form (PDF) must be submitted in order to take part in any on-campus activities, classes, meetings/assistance, and jobs. Most of our trades/CTE programs meet in person for classes and students will be required to submit their health Clearance form in order to attend. Currently, our Liberal Arts and General Education classes are still being offered online.
Learn more about our health clearance requirements.
Talk to your doctor. If you don’t have a doctor and need one, call Aloha United Way 2-1-1.
If you are attending the University of Hawaiʻi at Manoa, University of Hawaiʻi Hilo, University of Maui College or Leeward Community College, you may check with their health centers for assistance with vaccinations.
If you received immunizations in another state, you may check with the state Department of Health to see if they have a record of your immunization. Most states have health databases that may have this information.
Print the UH Health Clearance Form (PDF) and bring it to your medical provider. The medical practitioner will review the requirements, enter the required information, and sign each form. Note that forms must be completed by a US licensed practitioner. A US licensed practitioner signed record of immunizations (and any supporting documentation – with dates) may be submitted in lieu of the UH Health Clearance Form.
You may submit the health Clearance form through Med+Proctor. Video: How to submit your immunization records through Med+Proctor.
If you have any questions, please contact the Admissions Office at 808-845-9129 or email honcc@hawaii.edu.
Placement
Yes, placement is mandatory so you can be placed in the proper english and math classes. Other classes may also have placement pre-requisites as well.
To ensure that we place you in the appropriate English and/or math course, please submit one of the following:
- Self-report your placement scores using the HonCC Placement Self-Report Form.
- High school transcript
- EdReady. View EdReady Guide (PDF) for testing instructions (Goal Key: UH_ HON_Placement)
For ESL students, make an appointment with the Testing Center to take our placement assessment.
Please view the video How to Look for Placement on STAR on how to check for placement on STAR.
Go to this link to find your program of study. You may also view in College Catalog to find the prerequisite and placement information for your program.
If you’ve attended any colleges outside of the UH-system and would like to see if your credits transfer, you’ll need to send your official transcripts directly to our Records Office along with a Transcript Evaluation Request Form (PDF).
HonCC Records Office
874 Dillingham Blvd.
Honolulu, HI 96817
honrec@hawaii.edu
For Self Report Forms and unofficial transcripts, you may submit them to our Admissions Office via UH File Drop.
Admissions
Phone: (808) 845-9129
Email: honcc@hawaii.edu
For official transcripts, you’ll need to send them directly to our Records Office.
HonCC Records Office
874 Dillingham Blvd.
Honolulu, HI 96817
Phone: (808) 845-9120
Email: honrec@hawaii.edu
Registration and Payments
Our Academic Counselors are here to help you with class registration.
- Watch NSR Video (https://www.honolulu.hawaii.edu/register/new-student-registration/)
- Submit Google Form to complete a quick assessment (Form will be at the end of the NSR Video to sign up for a 1-on-1 appointment or group advising appointment with your counselor to register).
- Counselor will schedule a STAR Balance Appointment to assist with registration. Check your UH Gmail Account for the appointment confirmation (1-3 business days). If you cannot attend your scheduled appointment, send an email to honcouns@hawaii.edu or call 808-845-9162 to reschedule your appointment.
- Attend NSR appointment or group advising session and register for classes. Your NSR hold will be removed during the appointment.
To access the NSR sign up form, you need to be signed in to only your UH email account. If you are signed into multiple accounts, you’ll need to sign out of the non-UH email accounts.
Register for Classes
- Registration for the Summer and Fall terms start in the beginning of April, and registration for Spring terms begin in the first half of November.
- View the current registration timetable
The course waitlist is an electronic list of students who are waiting to register for a class section that has reached its maximum enrollment. The waitlist is open during the registration period and concludes the day before the semester begins. The number of available seats on a waitlist may be viewed in STAR GPS or Class Availability. If a seat in the class becomes available, the first student on the registration waitlist for the class will be notified via their UH email account. Once notified, the deadline for you to register for the class is 24 hours from notification.
While registering in STAR GPS, students may add themselves to a waitlist by expanding a closed class and clicking on “WAITLIST THIS CLASS.”
If you are successful in getting on to a waitlist, the “Waitlist Only” will change to “I am Waitlisted” and waitlist status will give you the option to “UN-Waitlist This Class.”
No, positions on a waitlist for specific sections are not available.
An email will be sent to your hawaii.edu email account notifying you that there is a seat available for you. If you have added yourself to a waitlist, you should routinely check your email. Be sure to clear any holds that may prevent you from registering for a waitlisted class.
If you would like to forward any waitlist email notifications as a text message to your mobile phone, please visit the UH Text Notifications instructions.
The email notification will remind you that you must register for the class within 24 hours. Once you receive this email, log into STAR GPS and follow the registration instructions to add the class to your schedule. You must register for the class within the 24 hour deadline. If you miss the 24 hour deadline, you will automatically be removed from the waitlist and will not receive notification of this action. You may add yourself to the waitlist again in STAR GPS if there are open seats available.
Prerequisites and course restrictions must be met before you are allowed to waitlist. You will need to obtain the correct override from the instructor or from the department offering the class in order to waitlist for a class.
The registration waitlist concludes on the day before the semester begins and students will automatically be removed from all waitlists. Once the waitlist period ends, you may contact the instructor or department offering the class if you wish to register for the class.
No, if you are on a waitlist for a class, you are not registered for the class so you will not be charged tuition and fees for the waitlisted class. Tuition and fees are charged only for registered classes. If and when you register for the class, charges will then be applied.
- Courses noted as “NOT IN PLAN” are not required for your program. Therefore, if you are using financial aid or veteran benefits, it will NOT be covered or paid for.
- If you think a course noted as “NOT IN PLAN” should be required for your program, please contact your academic counselor.
Learn more about Course Participation Verification
Go to STAR GPS and log-in. The recommended courses should be found in your Spring semester box under your GPS Registration tab. Click on “register add/drop courses”. If you need assistance with selecting your courses please contact Academic Counseling at (808) 845-9162 or schedule an appointment via STAR Balance.
An academic, health or financial hold can prevent you from registering for classes. A link that says “View Hold” will appear on your STAR GPS registration page. Click on the link to find out which department to contact to clear your hold.
- Prerequisite error: You will receive this error if you do not meet course/test score requirements
- Corequisite error: You will receive this error if you are not enrolled in another specific class at the same time
- Major Restriction error: You will receive this error if you try to register for a course that is not in your major but restricted to a particular major
- Time Ticket Restriction error: You will receive this error if you try to register before your registration time
- Instructor Approval Error: You will receive this error if you try to register for a course that requires instructor approval. You will need to email the instructor requesting approval in order to register for this course
*Note: Please contact your academic counselor if you receive an error and need further clarification.
What if Journey” tab on STAR *Note: this is only a tool to use for exploration and NOT an official change to your academic record. If you would like more information, please see an academic counselor. Who can help me with transfer information and deadlines? Academic Counselors can help you, please schedule an appointment via STAR Balance. View transfer information
Preparing for Your First Day
Due to COVID-19 and health and safety precautions, the HonCC Bookstore is highly encouraging online purchases for all course materials through the Honolulu CC Bookstore website.
For any inquiries call (808) 845-9105 or email hccbooks@hawaii.edu.
For an overview on how to use Laulima, view the video How to Use Laulima.
You can purchase parking permits online.
Come visit us at our Welcome Back Tables! You’ll find us on the campus mall in front of Building 18 under the tents. We can help you with finding your way around campus and answer any questions you may have.
Testing and Tutoring Center
Phone: (808) 845-9130
Email: honccdet-l@lists.hawaii.edu
- Online via STAR
- Go to the GPS Registration tab on your STAR
- Click the register add/drop courses button. Click the view/pay button
- Cashiers office in Bldg. 6, 1st Floor, (808) 845-9102 (cash, check, and debit card accepted)
For the most updated information see the Registration Guide.
Schedule an appointment to meet with an advisor on STAR Balance
Housing
Unfortunately, we do not offer housing.
