Institutional Assessment

E komo mai! Mahalo for visiting the Institutional Assessment page! The assessment office engages in systematic assessment of learning and service outcomes in order to create continuous opportunities for improvement in student success. Assessment is an ongoing and interactive process consisting of the following steps:

  1. Defining the outcomes.
  2. Determining appropriate methods to assess the outcomes.
  3. Gathering evidence of the outcomes.
  4. Analyzing the evidence.
  5. Using this information to improve student learning and evolve the program/service.


O ke kahua mamua, mahope ke kūkulu.
The site first, and then the building.

Our institution has established learning outcomes at various levels:

1. Non-instructional level: Service Area Outcomes (SAOs)
Constituents achieve SAOs [PDF] after participating in a particular experience, including students, staff, faculty, and any other participants. All SAOs are linked to ILOs.

2. Course-level: Student Learning Outcomes (SLOs)
Students achieve SLOs after completing a course. All SLOs are recorded and linked to PLOs in the Kuali Student Curriculum Management System (KSCM) - if SLOs need to be updated and/or linked to PLOs in KSCM, teaching members should first talk to their division chair and then submit a proposal via the Committee for Programs and Curricula (CPC). SLO from KSCM are listed on all course syllabi.

3. Program-level: Program Learning Outcomes (PLOs)
Students achieve PLOs [PDF] after completing a specific degree or path of study. All PLOs are recorded and linked to both SLOs and ILOs in KSCM.

4. College-level: Institutional Learning Outcomes (ILOs)
Students achieve ILOs [PDF] across all disciplines, through both instructional and non-instructional support.

When you develop outcomes, please follow:

  1. Defining Outcomes: Guidelines [PDF] and video tutorial.
  2. Action verbs for SLOs: Bloom Taxonomy [PDF].
  3. Action verbs for SAOs: Bloom Taxonomy's Affective Domain [PDF] and Support Outcomes Taxonomy [PDF].
  4. Updating SLOs and linking SLOs-PLOs in KSCM: Guidelines [PDF] and video tutorial.
  5. Linking PLOs-ILOs in KSCM: Guidelines [PDF] and video tutorial.

Eʻ au malie i ke kai pāpaʻu, o pakī ka wai a pula ka maka.
Swim quietly in shallow water lest it splash into the eyes.

Various types of assessment exist on our campus - direct/indirect, formative/summative, qualitative/quantitative.

When you develop assessment methods, please consult:

  1. Determining assessment methods: Guidelines [PDF] and video tutorial.
  2. Assessment vocabulary [PDF]
  3. Assessment methods - Examples [PDF]
  4. Creating an Assessment Plan by Liz Hartline [PDF]
  5. About You Questionnaire by Liz Hartline [PDF]

ʻIke ʻia no ka loea i ke kuahu.
Experts are recognized by the altar they build.

When you collect your assessment evidence, please review:

1. Templates: SLO Assessment Report [XLS] and SAO Assessment Report [XLS]

2. Examples: SLO/SAO Assessment Reports [PDF]

3. SLO/SAO assessment reports: 2014-2018

  1. Arts and Humanities, Social Sciences [PDF]: Received 62/67 SLO Reports.
  2. Communication and Services [PDF]: Received 127/164 SLO Reports.
  3. Hawaiian Programs [PDF]: Received 14/14 SLO Reports.
  4. Language Arts [PDF]: Received 57/57 SLO Reports.
  5. Math and Natural Sciences [PDF]: Received 69/89 SLO Reports.
  6. Transportation and Trades [PDF]: Received 198/230 SLO Reports.
  7. Academic Support [PDF]: Received 7/7 SAO Reports.
  8. Administration [PDF]: Received 4/4 SAO Reports.
  9. Communications and External Affairs [PDF]: Received 2/2 SAO Reports.
  10. Information Technology Services [PDF]: Received 6/6 SAO Reports.
  11. Office of Continuing Education [PDF]: Received 1/1 SAO Report.
  12. Student Services [PDF]: Received 7/7 SAO Reports.

ʻAʻohe o kāhi nānā o luna o ka pali; iho mai a lalo nei; ʻike i ke au nui ke au iki, he alo a he alo.
The top of the cliff isn't the place to look at us; come down here and learn of the big and little current, face to face.

Faculty and staff members analyze their course-, service-, and program-level data on an ongoing basis, in order to strategize about possible adjustments.

When you analyze assessment evidence, please review:

  1. Using Assessment Findings: Video tutorial.
  2. Using Assessment Findings: Example from Instructional and non-instructional units.
  3. PLO analysis: Example from ECED [PDF].

The assessment office focuses on collective data at the institutional level:

  1. 2014-2018 SLO assessment reports: 8-page analysis [PDF]; 1-page summary [PDF].
  2. 2018 General Meeting index cards: 4-page analysis [PDF]; 1-page summary [PDF].

Much more to come once we launch our new Assessment Management Software [PDF]! Watch 30-minute demo, if you missed it!

A hewa no he hale kanaka, ?a?ohe hewa o ka hale kanaka?ole.
Fault can be found in an inhabited house and none in an uninhabited one.

Action plans related to assessment findings develop in a variety of contexts, including:

  1. Examples of how to use results towards improvement: video, essay, handout, PowerPoint [PDF].
  2. Assessment Series: Spring 2019, Fall 2019, Spring 2020 [PDF]
  3. Assessment Ambassador Academy: May 1, 2020 [PDF] - registration open
  4. Assessment Discussions: Questions to facilitate your departmental dialogues around assessment results.
  5. Assessment Townhalls: Spring 2018 [PDF], Fall 2018 [PDF], Spring 2019, Fall 2019, Spring 2020 [PDF].
  6. Assessment Taskforce: Membership, Minutes.
  7. Assessment consultations: Call, email, or meet with me to set up one-on-one or departmental training.
  8. Faculty development (face-to-face instruction): Email Roya M. Maroufkhani Dennis, Faculty Support Coordinator, at or
  9. Faculty development (online instruction): Email Ross Egloria, Distance Learning Coordinator, at or

Contact Us

Please contact us if you have questions. We are happy to support you!

Chiara Logli, Ph.D.
Faculty/Institutional Assessment Specialist
Honolulu Community College
874 Dillingham Blvd.
Building 27, Room 215H
Honolulu, HI 96817-4598
Phone: (808) 844-2317