Institutional Assessment

E komo mai! Mahalo for visiting the Institutional Assessment page! The assessment office engages in systematic assessment of learning and service outcomes in order to create continuous opportunities for improvement in student success. Assessment is an ongoing and interactive process consisting of the following steps:

  1. Defining the outcomes.
  2. Determining appropriate methods to assess the outcomes.
  3. Gathering evidence of the outcomes.
  4. Analyzing the evidence.
  5. Using this information to improve student learning and evolve the program/service.

Our institution has established learning outcomes at three levels:

1. Non-instructional level: Service Area Outcomes (SAOs)
Constituents achieve SAOs [PDF] after participating in a particular experience, including students, staff, faculty, and any other participants.

2. Course level: Student Learning Outcomes (SLOs)
Students achieve SLOs after completing a course. All faculty are required to use the SLOs from the Kuali Student Curriculum Management System (KSCM) and list them on the course syllabi.

3. Program level: Program Learning Outcomes (PLOs)
Students achieve PLOs [PDF] after completing a specific degree or path of study.

4. College level: Institutional Learning Outcomes (ILOs)
Students achieve ILOs [PDF] across all disciplines, through both instructional and non-instructional support.

Please talk to your liaison/chair before starting:

1. SLO-PLO process:

a. SLO Spreadsheet: Excel file opens at the bottom left corner of the screen; click on the filter button to select your course subject/number; review your SLOs and comments.

b. SLO Action Log: Open the log for your division (Humanities/Social Sciences, Hawaiian Programs, Language Arts, Math/Natural Sciences, Tech 1, Tech 2); indicate if you need to revise your SLOs and/or link them to PLOs. Please do not delete any rows/columns, or otherwise alter the Google sheet.

c. KSCM proposal: If you need to update SLOs and/or link them to PLOs, you must submit a proposal in KSCM by April 13th. Please talk to your liaison/chair before submitting your proposal; do not alter any other fields in KSCM (SLO-PLO changes only in this round).

2. Support resources:

a. Guidelines: Outcomes and methods [PDF].

b. PLOs [PDF].

c. CPC paper files.

d. Trainings: SLO-PLO updates: Process; SLO-PLO updates: KSCM proposal.

e. Institutional Assessment Specialist help: Call, email, meet with me to work together on your SLOs.

f. Overall plan [PDF].

Once the SLOs and SAOs are created, faculty and staff determine how to assess them and what criteria will be used for success. There are two kinds of assessment:

1. Direct assessment methods require participants to demonstrate knowledge/skills and provide data that directly measure achievement of expected outcomes. In many cases, the same instruments that are used for grading are adapted to provide data on SLO assessment—this is known as embedded assessment. Examples [PDF] include embedded questions, lab tasks, and projects.

2. Indirect assessment methods require that faculty and staff infer participant abilities from sources other than observable evidence. Often this involves participants self-reporting their learning. Examples [PDF] include various types of survey.

Both methods are valid, although indirect methods alone are often considered insufficient in providing evidence in instructional areas.

Please email us your SLO/SAO reports and syllabi, if not done yet!

1. Syllabi: Fall 2017 Listing (03/21/18):

  1. Arts and Humanities, Social Sciences [PDF]: Received 37/37 Syllabi (Complete!).
  2. Communication and Services [PDF]: Received 71/94 Syllabi.
  3. Hawaiian Programs [PDF]: Received 10/10 Syllabi (Complete!).
  4. Language Arts [PDF]: Received 23/23 Syllabi (Complete!).
  5. Math and Natural Sciences [PDF]: Received 51/51 Syllabi (Complete!).
  6. Transportation and Trades [PDF]: Received 71/81 Syllabi.

2. SLO/SAO reports: Schedule (03/21/18):

  1. Arts and Humanities, Social Sciences [PDF]: Received 51/67 SLO Reports.
  2. Communication and Services [PDF]: Received 76/164 SLO Reports.
  3. Hawaiian Programs [PDF]: Received 14/14 SLO Reports (Complete!).
  4. Language Arts [PDF]: Received 56/56 SLO Reports (Complete!).
  5. Math and Natural Sciences [PDF]: Received 55/86 SLO Reports.
  6. Transportation and Trades [PDF]: Received 174/233 SLO Reports.
  7. Academic Support [PDF]: Received 7/7 SAO Reports (Complete!).
  8. Administration [PDF]: Received 4/4 SAO Reports (Complete!).
  9. Communications and External Affairs [PDF]: Received 2/2 SAO Reports (Complete!).
  10. Information Technology Services [PDF]: Received 6/6 SAO Reports (Complete!).
  11. Office of Continuing Education [PDF]: Received 1/1 SAO report (Complete!).
  12. Student Services [PDF]: Received 7/7 SAO Reports (Complete!).

3. SLO/SAO Assessment: Samples [PDF]

4. Upcoming: New Assessment Reporting System! [PDF] And eLumen demonstration.

While your SLO/SAO assessment support teaching/learning in your classroom, we take your collective data and analyze them according to our ILOs. We have analyzed both your numerical and textual insights, and found so many wonderful practices across campus! You can find them on page 2 of Evidence for ACCJC: Assessment [PDF].

Much more to come once we choose and launch our new Assessment Reporting System [PDF]!

Action plans related to assessment findings develop in a variety of contexts, including:

  1. Assessment trainings: Assessment Needs Survey [PDF], Introduction to learning outcomes and curriculum maps [PDF], SLO-PLO updates: Process, SLO-PLO updates: KSCM proposal.
  2. Assessment Townhalls: Spring 2018 [PDF].
  3. Assessment Taskforce: Membership, Minutes.
  4. Assessment consultations: Call, email, or meet with me to set up one-on-one or departmental training.
  5. Faculty development (face-to-face instruction): Email Roya M. Maroufkhani Dennis, Faculty Support Coordinator, at
  6. Faculty development (online instruction): Email Ross Egloria, Distance Learning Coordinator, at or
  7. Reflections: Instructor/staff's self-reflection, collaborations with colleagues, discussions in faculty/staff meetings. Example from instructional [PDF] and non-instructional [PDF] units.

Please contact us if you have questions. We are happy to support you!

Chiara Logli, Ph.D.
Faculty/Institutional Assessment Specialist
Honolulu Community College
874 Dillingham Blvd.
Building 27, Room 215H
Honolulu, HI 96817-4598
Phone: (808) 844-2317